Lumoo Academy

Library

FAQ · Foundations

Frequently asked questions

Accounts, billing, rendering and sharing - the answers we give most often.

You will finish with: Quick self-service answers to the questions that come up in week one.

3 lessons · 9 min total

Lessons

01Accounts and billing

Concept · 3 min

Seats, plans and who owns the workspace.

Whoever created the workspace owns it and manages billing and seats under Account. Teammates can be added or removed at any time without losing shared work.

Plan changes take effect immediately; you can move between plans as your team grows.

02Rendering and limits

Concept · 3 min

Batch sizes, versioning and what happens to old renders.

Every render is versioned in Creations, so you can always go back to an earlier frame - nothing is overwritten.

If a generation fails or drifts, re-brief from the last good frame rather than starting over.

03Sharing and workspaces

Concept · 3 min

Comments, stakeholders and who sees what.

Share creations inside your workspace so feedback lands next to the work, not in email threads.

Stakeholders outside your team can be invited with view access, so they can comment without touching the library.